Shipping policy
Shipping Policy
At NeoWave, we aim to deliver your order as efficiently as possible.
Processing Time
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.
Shipping Time
Estimated delivery times vary depending on your location:
• Canada: 3–8 business days
• United States: 5–10 business days
• International: 7–15 business days
Shipping Fees
Shipping costs are calculated at checkout unless free shipping promotions apply.
Delays
While we strive to meet estimated delivery times, delays may occur due to customs or carrier disruptions. NeoWave is not responsible for shipping delays caused by third-party carriers.
For any shipping-related inquiries, please contact us at support neowave.contacts@gmail.com